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Shipping & Delays Notice

Due to the impact COVID-19 is having on our carriers, there may be some delays in delivery. While we are doing our best to work with our partners to ensure that this does not happen, we are unable to guarantee all shipments will be delivered on time. Please note, the issues causing the delays are with our carriers. Your orders are our highest priority, and we are committed to getting them out the door as quickly as we always have.

Warranty Information

Warranty Information

We take pride in our high-quality product. If something goes wrong, we want to help!

Product Warranty

We take pride in producing a high quality, reliable product. That's why LawnMaster carries a limited warranty on our products against defects in materials and workmanship from the date of purchase. The length of the limited warranty varies according to the specific tool and usage. See below for details.

limited warranty

 

Corded Electric Tools

2 Years under Normal Household Use

30 Days under Commercial, Industrial & Rental Use

 

Cordless - 24v-40v

2 Years under Normal Household Use

30 Days under Commercial & Industrial Use, Void for Rental Use

1 Year for 24v-40v Batteries & Chargers against Defects in Workmanship & Materials

 

Cordless - 60V

4 Years under Normal Household Use

90 Days under Commercial & Industrial Use, Void for Rental Use

2 Years for 60V Batteries & Chargers against Defects in Workmanship & Materials

 

No-Pull

3 Years under Normal Household Use

30 Days under Commercial, Industrial & Rental Use

2 Years for No-Pull Batteries & Chargers against Defects in Workmanship & Materials

Non-consumable parts have a 90-day limited warranty under normal household use.

Returning Product for Warranty

  • Dated proof of purchase or receipt is required for warranty service.
  • Contact Customer Service at (866) 384-8432 or submit a Warranty Authorization Request to initiate the warranty process.
  • Canadian consumers should call (855) 645-4115 or email Info@Mecanair.net to initiate the warranty process.
  • Shipping and processing fees may apply.

Not Covered by Warranty*

  • Any part that has become inoperative due to misuse, negligence, direct/indirect abuse, accidents, improper maintenance, repairs or alterations;
  • Consumables such as air filters and trimmer line;
  • Normal wear and tear of parts and attachments, such as debris guards, mower blades, and spark plugs;
  • Normal deterioration of the exterior finish due to use or exposure;
  • Any product where serial number/data label is tampered with or removed;
  • Any product purchased from an unauthorized retailer.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.